Heads Up
What Heads Up collects, what it does not, and how to reach us about it.
Last updated
In short
- No account. The app does not ask for your name, email, phone number, contacts, photos, microphone, camera or precise location.
- Some data is collected automatically to run the game, show ads, fix crashes and prevent fraud.
- Advertising partners receive some of it: your advertising ID, approximate location, ad interactions and diagnostics.
- We do not sell your data.
This policy covers the Android app Heads Up («جوالك على راسك»), published by Romman Smart Applications LLC ("Romman", "we").
What we collect
Collected automatically
- Device and app information: device model, Android version, app version, language, country setting and network type.
- Identifiers: your advertising ID, Android ID, push notification token, and installation IDs created by Firebase and Adjust. None of these is your name or phone number.
- Approximate location: your country or city, estimated from your IP address. The app has no location permission and cannot read your GPS position.
- Gameplay and usage: screens you open, settings you change, categories and modes you play, rounds, and whether each word was answered or passed. Word results reach our server with the category only, not who played.
- Ad interactions: ads shown, tapped or closed, and how they performed.
- Crash reports: a technical report when the app crashes or hits an error.
- Subscriptions: the plan (monthly or yearly), price and currency, when you subscribe. Payment is handled by Google Play; your card details never reach us.
What you send us
- Reports: if you use the report screen, we receive your message with technical details (app and Android version, device type, country, language, notification and subscription status, push token and Android ID) so we can look into it and reply. Sending a report is optional.
What stays on your phone
Your settings, favourite words and game history stay on your device and are not sent to us.
How we use it
- To run the app: sending notifications, answering your reports and checking your subscription.
- To improve the game: seeing how it is played, which categories and words work, and fixing crashes.
- For ads: showing ads to players who are not subscribed, and measuring ads and campaigns.
- To prevent fraud: detecting fake ad clicks, fake devices and fraudulent installs.
Who receives it
- Google (AdMob, Firebase, Google Play): ads and ad consent, analytics, crash reports, notifications and subscription payments. Privacy policy
- Meta Audience Network and Pangle: ads shown through AdMob. They receive your advertising ID, approximate location, ad interactions and diagnostics. Privacy policies: Meta, Pangle
- Adjust: measures which campaigns bring new players and subscribers. Privacy policy
- Romman's own servers: game content, word results and your reports.
Ad partners may also use the data for their own purposes, as their policies describe. The others process it only for us. These companies may handle data outside your country, including in the United States and the European Union, under the safeguards the law requires.
We may also disclose data when the law requires it, or to protect our rights or users' safety.
Ads and your choices
The app shows ads only to players who are not subscribed.
- Ad consent (EEA, UK and Switzerland): before personalised ads are shown, the app asks for your consent. If you decline, you may still see ads, but they are not personalised.
- Advertising ID: reset or delete it any time in your phone's settings (Settings > Google > Ads, or Settings > Security and privacy > Privacy > Ads, depending on the phone).
- Notifications: turn them off in your phone's notification settings.
- Stop all collection: uninstall the app.
Keeping and deleting your data
- How long: crash reports are kept up to 90 days. Analytics data is kept for the period set with each provider, and reports only as long as we need to handle them.
- Security: everything the app sends is encrypted in transit.
- Deletion and your rights: the app has no accounts, so what we receive is not linked to your name. To ask us to see, correct or delete your data, email us and include your phone's Android ID if you can. Depending on where you live, you can also complain to a data protection authority.
Children
The app is a party game for families and groups. It is not directed at children under 13, and we do not knowingly collect their personal data. If you think a child has sent us personal data through the report screen, contact us and we will delete it.
Changes
When this policy changes, we update the date at the top of this page. Important changes will also be announced in the app or on its Google Play page.
Contact us
Romman Smart Applications LLC
Wadi Al Sir, Ibn Mudaa Street, Amman 11814, Jordan
Email: [email protected]
You can also reach us through the report screen in the app.
Related
Questions about this?
If anything here is unclear, or you want to know what we hold about you, ask us and we will answer.
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